Frequently Asked Questions

Suryo Foods and Industries Limited is a leading food manufacturing and distribution company committed to providing premium quality food products. We specialize in beverages, frozen products, ready-to-eat meals, and various food ingredients.

Our products are available across India through a network of distributors, retailers, and online platforms. We also export to 25+ countries worldwide. You can find our products in major supermarkets, grocery stores, and through our authorized dealers.

Yes, we have a dedicated range of organic products that are certified by recognized organic certification bodies. These products are made with certified organic ingredients and follow strict organic manufacturing processes.

Nutritional information is clearly labeled on all our product packages. You can also find detailed nutritional facts on our website under each product category. For specific dietary requirements, please contact our customer service team.

We offer a wide range of vegetarian and vegan products. All our products are clearly labeled with dietary information including vegetarian, vegan, gluten-free, and other dietary specifications. Look for the symbols on our packaging.

Shelf life varies by product type. Generally, our frozen products have 12-18 months shelf life, beverages have 6-12 months, and ready-to-eat products have 3-6 months. Please check the expiry date printed on each package for specific information.

We welcome partnerships with qualified distributors. Please contact our sales team at sales@suryofoods.com with your company details, distribution network information, and area of interest. Our team will evaluate your application and get back to you.

Yes, we provide bulk ordering services for restaurants, hotels, caterers, and other businesses. Special pricing and terms are available for bulk orders. Please contact our B2B sales team for quotes and more information.

Minimum order quantities vary by product and customer type. For retail customers, there's typically no minimum order. For distributors and bulk buyers, minimum quantities apply. Please contact our sales team for specific MOQ information.

We maintain several international quality certifications including ISO 22000 (Food Safety Management), HACCP (Hazard Analysis Critical Control Points), FSSAI (Food Safety Standards Authority of India), and ISO 9001 (Quality Management System).

Food safety is our top priority. We follow strict HACCP protocols, conduct regular testing at our in-house laboratory, maintain temperature-controlled supply chains, and undergo regular third-party audits to ensure the highest safety standards.

If you have any quality concerns, please contact our customer service immediately at support@suryofood.in or call our helpline. Provide product details, batch number, and photos if possible. We take all quality concerns seriously and investigate promptly.

You can reach our customer support team via email at support@suryofood.in, phone at +91-XXXX-XXXXXX, or through our website contact form. Our support hours are Monday-Friday 9 AM to 6 PM, Saturday 9 AM to 2 PM.

Yes, we provide technical support for any equipment or machinery related to our products. Our technical team can assist with installation, operation, and troubleshooting. Contact our technical support line for assistance.