Privacy Policy

1. Introduction

Welcome to SURYO FOODS AND INDUSTRIES LIMITED ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our recipe collection services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number when you contact us
• Communication Data: Messages, feedback, and inquiries you send to us
• Newsletter Subscriptions: Email address for our recipe newsletter
• User-Generated Content: Recipe reviews, comments, or suggestions you submit

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on site, click patterns
• Device Information: IP address, browser type, operating system
• Cookies and Tracking: Small data files stored on your device
• Analytics Data: Website performance and user interaction metrics

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our recipe collection services
• Communication: To respond to your inquiries and provide customer support
• Improvement: To analyze usage patterns and improve our website and services
• Marketing: To send newsletters and promotional content (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, abuse, and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users, provided they agree to keep this information confidential.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure hosting infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Consent Withdrawal: Withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

11. Additional Information

11.1 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11.2 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11.3 Analytics and Advertising

We may use third-party analytics services (such as Google Analytics) to help understand how our website is used. These services may collect information about your use of our website and other websites.